Privacy policy

Last updated: 8 November 2026

Business: Alfa Machine Tools
Address: 1, Alif Plaza, Opp. Hotel Swad, Palanpur–Ahmedabad Highway, Kanodar – 385520, Dist. Banaskantha, Gujarat, India
GSTIN: 24AQPPP6919G2ZD
Udyam Registered: UDYAM-GJ-04-0084199
Phone and WhatsApp: +91 92653 87517
Email: amtc.kanodar@gmail.com

This policy explains what personal data Alfa Machine Tools collects on this website, why, who it is shared with, and your rights under the Digital Personal Data Protection Act, 2023 and other applicable law.

What we collect

• When you order: your name, mobile number, city and PIN code, delivery address if you choose delivery, your order and any note you add. Email, business name and GSTIN are optional.
• Messages you send us, on WhatsApp, by phone or by email.
• Accounts: your name, mobile number or email, and a password we can’t read. With Continue with Google, Google gives us your name, email and account ID.
• Wholesale applications: business name, owner name, mobile number, city, PIN code, GSTIN if you give one, business type and expected purchases.
• Offers, only if you tick the box: your mobile number and a record of your consent (the date and the wording you agreed to).
• Technical data: server security logs, and the cookies listed in our Cookie Policy.

Why we use it

• To process and confirm your orders, and arrange pickup or delivery.
• To run your account and show wholesale prices if you’re approved.
• To issue GST invoices and keep tax and accounting records.
• To answer your questions and give customer support.
• To send offers on WhatsApp, only with your separate consent. Your order works the same without it.
• To improve the website, using anonymous daily counts. Analytics tools run only if you accept them in the cookie settings.

Who we share it with

We don’t sell your personal data. We share it only with service providers we need to run the website, such as hosting and email, with a delivery provider if your order is delivered by one, and when the law requires it.

Orders and chats on WhatsApp are also subject to WhatsApp’s own privacy policy.

Keeping it safe

We use reasonable security measures, such as encrypted connections and limited access, to protect your data.

How long we keep it

We keep your data for as long as it is needed for your orders and account, and for legal and tax records. After that, we delete it.

Your rights

You can ask to access your data, correct it, or delete it where the law allows. You can withdraw consent at any time, as easily as you gave it.

To stop WhatsApp offers, use the Manage WhatsApp offers page, reply STOP to any offer message, or email us. This doesn’t affect your orders.

Children

This website is not intended for people under 18 to place orders. If you think a child has given us their details, tell us and we’ll delete them.

Cookies

We use the cookies the website needs to work. Analytics and marketing cookies load only if you accept them. Read the Cookie Policy, or change your choice in Cookie settings.

Questions and complaints

Contact our grievance contact at amtc.kanodar@gmail.com or +91 92653 87517. We respond within a reasonable time.

Changes to this policy

We may update this policy, and the date at the top will change.